1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and business information that you voluntarily provide when you register for an account, use our services, or contact us directly.

Usage Data

Information our servers automatically collect when you access our platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or subscribe to our services. We store only very limited, if any, financial information. Payment processing is handled by our secure third-party payment processors.

Booking & Appointment Data

When you use our scheduling and booking tools, we collect information about appointments, customers, services, and related business data you enter into the platform.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and maintain our services
• Process transactions and send related information, including purchase confirmations and invoices
• Send administrative information, such as updates, security alerts, and support messages
• Respond to customer service requests and troubleshoot issues
• Monitor and analyze usage patterns to improve our platform
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations
• Prevent fraudulent transactions and monitor against theft

3. Third-Party Services

We may share your information with third-party vendors and service providers that perform services on our behalf, including:

• Payment Processors: Stripe for secure payment handling
• Cloud Storage: Amazon Web Services / DigitalOcean for data storage
• Google Services: Google Calendar integration (if enabled) and Google OAuth for authentication
• Email Services: For transactional and marketing emails
• Analytics: To help us understand how our services are used

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Google Calendar Integration

If you choose to connect your Google Calendar to Amplek, we will request access to your Google Calendar to create and manage booking events on your behalf. We store only the OAuth refresh token necessary to maintain this connection. We do not read, modify, or share your calendar data beyond what is required to create and update booking events. You can disconnect Google Calendar at any time from your account settings.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

We use session cookies to operate our service, preference cookies to remember your preferences, and analytics cookies to understand how our service is used.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain certain information as required by law, to resolve disputes, enforce our agreements, or for other legitimate business purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data for certain purposes
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: